Last updated: May 2026 | By the DealSavvy AI Team
Delete OurDream AI Account 2026: Stop Charges Immediately
Before you delete your OurDream AI account, there's one deal-breaking order of operations: cancel your subscription first. Deleting an account with an active subscription can leave billing running on an account you can no longer access. Here's the correct sequence, every option, and what happens to your DreamCoins and data.
Step 1: Cancel Your Subscription
Before touching any deletion settings, cancel your subscription. You have three ways to do this:
Method 1 — Via the Website:
- Log into ourdream.ai
- Click your profile icon (top right)
- Go to Account Settings or Subscription
- Click "Cancel Subscription"
- Confirm cancellation
Method 2 — Via App Store (if you subscribed through the app):
- iOS: Settings > Apple ID > Subscriptions > OurDream AI > Cancel
- Android: Google Play > Account > Payments & subscriptions > Subscriptions > OurDream: AI Companion > Cancel
Method 3 — Via Email Support:
- Contact [email protected]
- Request subscription cancellation with your account email
- Support typically responds within 24-48 hours
After cancellation: Your Premium access continues until the end of your current billing period. You are not billed again. No prorated refunds are issued.
Step 2: Delete Your Account
Once the subscription is cancelled, you can safely delete your account:
- Log into ourdream.ai
- Navigate to your Profile settings
- Scroll to the "Danger Zone" section
- Click "Delete Account"
- Confirm the deletion (you'll be asked to confirm — this is permanent)
Account deletion is permanent and irreversible. All data, characters, conversation history, and remaining DreamCoins are permanently removed.
Important Warnings Before Deleting
DreamCoins: Any remaining DreamCoins (the platform's in-app virtual currency) are permanently lost when you delete your account. Use them or let them expire naturally by waiting until your subscription period ends.
No recovery: Deleted accounts cannot be restored. If you think you might return to OurDream AI, consider simply cancelling the subscription and keeping the free account instead.
Billing orphan risk: This is the critical warning — if you delete your account without cancelling the subscription, the subscription may continue billing on a deleted account. Cancel first, always.
Data retention: Per OurDream AI's privacy policy, some account data may be retained for legal compliance purposes even after deletion. See the privacy policy for details.
Frequently Asked Questions
Go to ourdream.ai > Profile > Account Settings > Cancel Subscription. Alternatively, cancel through your app store (iOS or Android) if you subscribed through the app, or contact [email protected] directly.
No. OurDream AI does not offer prorated refunds on cancellations. After cancelling, your access continues until the end of the billing period, then stops. Plan your cancellation timing accordingly to get maximum use of your paid period.
Cancel your subscription first, then go to ourdream.ai > Profile > Danger Zone > Delete Account. Confirm the permanent deletion. This action cannot be undone, and all data, characters, and DreamCoins are permanently removed.
Your DreamCoins (OurDream AI's in-app virtual currency) remain available through the end of your paid billing period after cancellation. Once you delete your account, all remaining coins are permanently lost with no compensation.
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